Tuesday, January 28, 2020

Analysis of Airline Industry In India

Analysis of Airline Industry In India In India 454 airports and airstrips which includes Operational, Non Operational, Abandoned and Disused Airports.from which 127 are owned operated by AAI. In India also have 16 international, 7 custom airports and 28 civil enclaves. Scheduled domestic air services are available only from 82 airports. In May 2007 to May 2008 there was remarkale growth of nearly 20% and the figure increased upto 25.5 million is domestic 22.4 million is international passengers.which was highest in the world. The Growth Rate Projections for next 5 yrs will 15% p.a of Passenger Traffic and 11.4% p.a of Cargo Traffic History In 1911 first commercial flight was airmails from Allahabad to nani (10 km) and in 1932 the aviation department of Tata sons ltd was established. In 1938 Tata airlines was established and after 8 years in 1946 Tata Air Lines converted into a public Company and renamed Air India Limited In 1948 Air India International was incorporated and in 1953 Nationalization of Aircraft Industry was established. At that time Air India was serving the international sectors and Indian Airlines was serving domestic sectors Other domestic airlines are Deccan Airways, Airways India, Bharat Airways, Himalayan Aviation, Kalinga Airlines, Indian National. In 1986 Private Sector Players permitted as Air taxi operators.These players including Jet, Air Sahara, NEPC, East West, In1990 Open sky policy was made came into existence. In 1995 Private Carriers permitted to operate scheduled services. 2005 was the phase of competition and low-cost carriers was entered into the market. In 2007 Indian Airlines was merged into Air India.and Jet Airways acquired Air sahara. In 2008 Kingfisher was acquired 49% stake in Deccan Aviation. Regulatory Authorities Ministry of Civil Aviation was responsible for the formulation of policy, development and regulation of Civil Aviation. Its functions also extend to overseeing airport facilities, air traffic services and carriage of passengers and goods by air. Directorate General of Civil Aviation (DGCA) was promote safe and efficient Air Transportation through regulation and proactive safety oversight system. Bureau of Civil Aviation Security (BCAS) was the regulatory authority for civil aviation security in India Airport Authority of India (AAI) who accelerate the integrated development, expansion and modernization of the operational, terminal and cargo facilities at the airports. Policies Open Sky Policy means to liberalize the rules for international aviation markets and minimizes government intervention. It is 100% for green field operations and 74% for existing airports and 100% with special permissions. In this policy 100% tax exemptions for 10 yrs.Airlines In domestic airlines was 49% and 100% for NRIs and 74% in cargo non-scheduled airlines. Kingfisher airlines The Chairman of Kingfisher airlines is Dr Vijay Mallya and also CEO of Kingfisher Airlines. The Kingfisher Airlines Limited launched scheduled airline services on May 9, 2005 with 4 daily flights between BOM BLR and one A-320 aircraft. In Kingfisher airlines there are tools for mood lighting such as web chat, inseat plugins for music, liveTV with 16 channels on each seat Kingfisher airline provide 100 percent online ticket and many companies are following this. The Kingfisher Airlines family will consistently deliver a safe, value-based and enjoyable travel experience to all passengers. SWOT Analysis Strengths It is the first airline with full new fleet of aircraft. It provide Quality hospitality to customers It have already training academy. Kingfisher have UB group backing for raising financing. It is well capitalised airline, prepared to take losses. It have experience to better handling of employees and staff; less centralised style of functioning. Weaknesses Chairmans people skills are better but employees have to work very erratic hours. It provide service delivery only in metros and other big cities. It is yet not in profit position. Kingfishers ticket pricing is also very high. Kingfisher is yet to build itself into an organisation; structures yet to fall in place. Opportunities The non penetrated domestic market.Kingfisher entre into the market at that time when the less competitors are taken place. International market Untapped air cargo market Expanding tourism industry It is the expanding tourism industry mostely foreigners travel through aeroplanes this is the company opportunity which the company take profit as much as possible. Threats Due to increase in the number of Competitors the company threat increase day by day. Infrastructure issue. Fuel price are increasing constantly this is the main threat for the company because the company cost increases and profitability decreases due to this. Economic slow down Promotion and sponsorship declining PESTEL ANALYSIS POLITICAL FACTORS 1) Open sky policy 2) FDI limits: 100% for Greenfield airports 74% for the existing airports 100% through special permission 49% for airlines. ECONOMICAL FACTORS 1) Contribution to the Indian economy-since the industry is operating in Indian economy,the revenue generated by the company adds to economy 2) Rising cost of fuel-the fuel price is rising because the subsidies govt is providing are being taken off. 3) Investment in the sector of aviation 4) The growth of the middle income group family affects the aviation Sector-in todays world with increasing income of middle class,people prefer to go by air because it saves time at is all new a different experience. SOCIAL FACTORS 1) Development of cities leads to better services and airports-metro cities first had airports but with development of the country new airports are being built up. 2) Employment opportunities-the aviation sector provided a lot of employement opportunities because the industry is so vast that a lot of people can be employed 3) Safety regulations. 4) The status symbol attached to a plane travel TECHNOLOGICAL FACTORS 1) The growth of e-commerce and e-ticketing is now adopt the airline companies for the facilities and services to the customers. 2) Satellite based navigation system is the most advanced technological factor. 3) Modernisation and privatisation of the airports. 4) Developing green field airports with private sector for example in Bangalore the airport corporation limited. ENVIRONMENTAL FACTORS The increase in the global warming due to increase in the number of aeroplanes flying in the air.this makes bad effect on our atmosphere. 2) The sudden and unexpected behavior of the atmosphere and the dependency on whether. 3) Shortage of the infrastructural capacity 4) Tourism saturation. LEGAL FACTORS 1) FDI limits 2) Bilateral treaties 3) Airlines acquisitions and the leasing cost. Jet Airways Jet Airways founded in 1993 and the Chairman of jet airways is Mr.Naresh Goyal.The Headquarter of Jet Airways is situated in Mumbai. It is the Countrys second largest international airline and the largest domestic airline. Its Primary hub is Mumbais Chaatrapathi ShivajiAirport and Secondary hubs are Bangalore, Brussels, Chennai, Delhi,Hyderabad, Kolkata and Pune. In April,2007 Air Sahara acquired the JetLite.but now JetLite integrated into Jet Airways. Is primary Segments are Domestic International and Customer Segments are First class, Premiere(Business) class Economy class. Its Target Segments are Business class.The Business travelers contribute 48% of passengers 66% of revenues and they ready to pay higher prices, last time booking and dont like transit. The Economy class leisure travelers, prefer low cost airlines, ready for transit if there is cost advantage and have large % of passengers. The Yield Management Technique was adopted in which Positioning take place(High value for High price) Unique Selling Price which make Customer relationship and Punctuality. SWOT Analysis Strengths Market driver-jet airways is known as a renowned company in airline industry, including airline domestically and internationally Experience exceeding 14 year-the company has now established its steps in the airline industry and has achieved a big experience. Only private airline with international operation-now adays new international entrants are entering into market,but jet airways were once upon a time to be the most reputed international airline industry. Market leader-leader of the airline industry,with kingfisher bieing the most big rivaler. Largest fleet size-at airport the largest fleet which we can observe is of jet airways. Weaknesses Loosing domestic market share Old fleet with average age around 4.79 years Scope for improvement in in-flight service Weak brand promotion Opportunities Untapped air cargo market-jet airways has now till not focused on cargo industry which is developing day by day as more nad more exports and imports are increasing with every passing day. Scope in international service and tourism-the jet airways focuses maximum on domestic market and there is large opportunity for the jet airways to step at a boost level in international market. Threats Strong competitors-now adays new entrants like kingfisher,Lufthansa airlines are expandind there fleet into the industry both domestically and internationally. Fuel price hike-day by day there is a price hike in fuel but the major effected are customers since with increase in price of fuel,the price of air fare automaticaaly grows up.the loss is also faced by the airline because the ratio at which the fuel price rises comparitevely the price of tickets do not rise Overseas market competition-at an international level more and more companies are entering the airline industry due to high margin profit. PEST Analysis Political Issue License issue for international operation Infrastructural constraint ATF price policy Economic Effects Rising income level Reduced fare but yet not enough Social Effects Sound Pollution Plane hijacking 9/11 Incident Technology Effects Modernization of aircrafts Modern technology like CAT3 and ILS 4Ps Price Economy Club Premiere Fare Discounted fare for senior citizens defense personnel Advance Passenger Excursion/ APEX Fares One Fare Night Saver Fares Check Fares US Dollar Fares Visit India Fares Place Place of Service Aircraft Various Destinations PromotionOffers Companion Free Offer, One Fare, Concessional fares, JetPrivilege Offers, Jet Airways Citibank Credit Cards, Corporate Deal Offers, International Specials, Camp Rock contest, Festival specials, Student specials, Surprises etc. Advertising and Branding Hoardings Brand Ambassadors Sponsorships Event Organization Process People Processing People physically enter the service system to receive the service. Aircraft is the service factory where service is delivered. Possession Processing Cargo Luggage Courier Physical Evidence Services cape Services cape usage Interpersonal Complexity of Services cape Elaborate Flight Offices Org. Ticket Booking Agents Virtual Services cape Jet Airways Performance Jet Airways annual Revenues is Rs.9481.5 crores in 2007 to 2008 and Rs.7401 crores in 2006 to 2007. Profit (Loss) After Tax Rs.253 crores loss in 2007 to 2008 and Rs.27 crores profit in 2006 to 2007. All Other Domestic Players showed loss in 2006-07.

Monday, January 20, 2020

Insanity is Independence Essay -- Analysis, One Flew Over the Cuckoo’s

Conformity, whether good or bad for society, is never beneficial for the individual. In the late 40’s and 50’s people conformed or they were excluded. One Flew Over the Cuckoo’s Nest is a novel about non-conformists, the people who can’t be the same, and more who didn’t want to be identical. These are the insane ones. The sane ones are the authoritative figures who mentally, physically, and sexually abuse the patients, but they are also the people who decide what is right and healthy for the insane. Ken Kesey demonstrates that those in power become corrupted to argue that the fate of individuals in society should be determined by the persons themselves. Nurse Ratched is propelled by a desire to have complete control over the patients rather than the goal to save the patients and so exacerbates residents in the ward. Her need for control is exemplified by her battle with McMurphy, where her only aim is to quell the rebellion started by the â€Å"intolerable Ward Manipulator† (28). She conceals her true motives under the pretense of the goal of sanity, but her true purpose is to maintain control over all her patients. Doctor Spivy, an expert on mental health, does not receive a share of authority. Even in the group discussion the doctor’s comments are censored. For instance, when he comments on the prospect of a therapeutic carnival in the ward, Miss Ratched dismisses the possibility because it is a topic that â€Å"should be discussed in [the] staff meeting† (109). Nurse Ratched becomes inseparable with her delusion of complete control instead of with her occupational objectives. Her behavior with the pat ients on the ward indicates her feelings toward those in her care. She nods curtly in an â€Å"automatic gesture† only to preser... ...ht [herself] to be a God† (318). This sudden change of heart for both the doctor signifies self-empowerment. Self-empowerment, a rejection of conformity and fostered by McMurphy, gave the former residents of the ward a sense of purpose. Kesey argues for independence and non-conformity. The happiness for the patients came only when they could decide their own destiny. An independent man or woman does not need the advice of the Combine to know what they want in life. So often is the things that are desirable in life are only wanted by a very few. It is tragic that many different people, gays, women, blacks, Asians, have had to wait for the approval of the white men in charge for their own actions. The moral of One Flew Over the Cuckoo’s Nest is that only an individual knows what is right for him or her, so it is up to that person to decide their own fate. Insanity is Independence Essay -- Analysis, One Flew Over the Cuckoo’s Conformity, whether good or bad for society, is never beneficial for the individual. In the late 40’s and 50’s people conformed or they were excluded. One Flew Over the Cuckoo’s Nest is a novel about non-conformists, the people who can’t be the same, and more who didn’t want to be identical. These are the insane ones. The sane ones are the authoritative figures who mentally, physically, and sexually abuse the patients, but they are also the people who decide what is right and healthy for the insane. Ken Kesey demonstrates that those in power become corrupted to argue that the fate of individuals in society should be determined by the persons themselves. Nurse Ratched is propelled by a desire to have complete control over the patients rather than the goal to save the patients and so exacerbates residents in the ward. Her need for control is exemplified by her battle with McMurphy, where her only aim is to quell the rebellion started by the â€Å"intolerable Ward Manipulator† (28). She conceals her true motives under the pretense of the goal of sanity, but her true purpose is to maintain control over all her patients. Doctor Spivy, an expert on mental health, does not receive a share of authority. Even in the group discussion the doctor’s comments are censored. For instance, when he comments on the prospect of a therapeutic carnival in the ward, Miss Ratched dismisses the possibility because it is a topic that â€Å"should be discussed in [the] staff meeting† (109). Nurse Ratched becomes inseparable with her delusion of complete control instead of with her occupational objectives. Her behavior with the pat ients on the ward indicates her feelings toward those in her care. She nods curtly in an â€Å"automatic gesture† only to preser... ...ht [herself] to be a God† (318). This sudden change of heart for both the doctor signifies self-empowerment. Self-empowerment, a rejection of conformity and fostered by McMurphy, gave the former residents of the ward a sense of purpose. Kesey argues for independence and non-conformity. The happiness for the patients came only when they could decide their own destiny. An independent man or woman does not need the advice of the Combine to know what they want in life. So often is the things that are desirable in life are only wanted by a very few. It is tragic that many different people, gays, women, blacks, Asians, have had to wait for the approval of the white men in charge for their own actions. The moral of One Flew Over the Cuckoo’s Nest is that only an individual knows what is right for him or her, so it is up to that person to decide their own fate.

Saturday, January 11, 2020

Retail Marketing Revolution

THE RETAIL MARKETING REVOLUTION By 2010, the list of India's top 10 retailers will have at least 5 Indian corporate. Retail Marketing will go through a tremendous change in India this millennium. It will change India's cities, its people, and its households. The Indian consumer is reportedly the largest spender in Singapore and London. It is, therefore, strange that there have, so far, been few efforts to present the product in the right kind of environment in India. Indeed, the right shopping experience does induce Indian consumers to spend more.This is evident from the experiences of retail-outlets like Shoppers' Stop, Music World, Food World, Crosswords, The Home Store, Ebony, Bigjo’s, Saboos, Standard, Vijay Store and Janaki Das & Sons, Westside etc. However, the development of organized retail is dependent on the efforts of several agencies and institutions. The first among these is the government. In a country as big as India and with as many states as ours, it is impera tive that the Central government and all state governments bring in Value Added Taxation or a unified taxation system to ensure that the tax-regimes are the same across the country.The laws governing retail real estate should also be looked into, so that it is possible to develop retail-estate beyond the city-limits. Apart from providing entertainment and retail opportunities, this will also decongest the city center and facilitate the development of suburbs. The relevant rules should also be amended to allow retail-stores to operate 7 days a week, 12 hours a day. Given the hours most urban consumers keep at work, and keeping in mind the increase in the number of nuclear families, this may, indeed, make sense. This will also help people enjoy their evenings, out at malls.The second group, whose participation is essential in making retail a boom-sector in this millennium, comprises developers. Most properties are developed without considering the end user; thus, we sometimes find hig h-ceilinged offices and low-ceilinged retail stores. Often, the shopper's convenience is not taken into consideration while the property is constructed. Another area of concern is the way in which developers sell their space. The only consideration is the price, not the usage pattern or the nature of the product that is to be sold.In contrast, internationally, mall-management is treated as a specialized discipline of retail management. This is what we have to focus on in this millennium. The third constituency that has a role to play in the fortunes of organized retail this century is the education-sector. Retail is a people-intensive business, and there is a huge opportunity for retail institutes in India. For manufacturers, retailing will present an attractive opportunity. Organized retail allows them to expose their products to a large volume of customers in an environment conducive to buying.Already, several transnational retail giants have established their presence in India; o thers, notably Chinese retailers, have visited India and studied the Indian market. There's a lot at stake here: even so early in the 21st Century, India is too large a market to be ignored by transnational retail giants. From the manufacturing company's perspective, the focus should be on producing good products, and forging relationships with organized retail. Manufacturers need to draw a plan of producing quality products and tie in with retailers.Indeed, the birth of organized retail will also engender the creation of private labels and store-brands. Thus, if a manufacturing company lacks the resources to build a brand, it can supply to a retail-chain that has the resources to create a brand of its own. A glimpse of the last 2 decades of the previous century proves illuminating. Large-format retailing started with outlets like Vivek's and Nalli's in Chennai and Kidskemp in Bangalore, and, at another level, with manufacturer-retail brands like Bata, Bombay Dyeing, and Titan.The l ast decade of the millennium witnessed the emergence of lifestyle brands and the plastic culture. Liberalization and increasing awareness of the world around us created the Indian yuppie, who aspired to own everything we saw on TV, or in shops during jaunts abroad. New lifestyle brands offered traditional retail-outlets an opportunity to convert themselves into exclusive stores, franchised or otherwise. And even as these developments were taking place, the Indian consumer became more mature.Customer-expectations zoomed Thus, at the beginning of the New Millennium, retailers have to deal with a customer who is extremely demanding. Not just in terms of the product-quality, but also in terms of service, and the entire shopping experience. Today, the typical customer who shops in a retail outlet compares the time spent at the check-out counter with that at an efficient petrol station, and the smile of the counter-person to that decorating the face of a Jet Airways' crew member.To cope w ith the new customer, manufacturers have to focus on product quality and brand building. And retailers, in turn, have to focus on the quality of the shopping experience. Internationally, retailing is a large business; you find at least one retailer amongst the top 10 companies in every country. In the US, it is Wal-Mart with a turnover in excess of $ 120 billion. In the UK, it is Marks and Spencer's with close to ? 10 billion; and, in Germany, it is Karstadt with a turnover in excess of dm 10 billion.